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There is an increasing emphasis on the organisations from the side of customers and government focused on quality of products and services. Organisation managers are forced to deal with quality and stability of its processes, its management and continual improvement to be able to satisfy customers' requirements for acceptable price. One of the basic management tools for establishment and achievement of quality is a quality management system (QMS) according to standard ISO 9001.
mplementation and certification of a quality management system ISO brings advantages in many ways:
The standard ISO 9001 offers the guideline for establishment and for maintaining of working quality management system. A certified organisation is qualified to use a certification mark for certified scopes.
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